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Healthcare

Healthcare

 

Customer Acquisition: Improve medical adherence with Personalized video. Let the personalized medication videos speak directly to patients about the specific drug they are taking. Present only relevant information in order to encourage action and improve understanding.

Customer Welcome and On-Boarding: Personalized video to educate new members on important first steps to drive digital adoption and member action. Personalize video explains when the plan starts, how it works and what it includes while offering helpful payment reminders and online links such find a doctor, view your benefits and Estimate your cost.

Health Tips: Personalized videos about health tips to customers. Personalized video educating the customers to take precautions to avoid problems like dengue, malaria, etc. Promote wellness classes with personalized videos. In video call to apply, chat-bot or LIVE agent for more information.

Customer Registration: Personalized Video providing various available plans & making the customer decide on the right plan. Personalized video to guide customers to review current benefits, compare plan options, and elect cove rage choices.

Medical Statement: Personalized video to turn routine bill into customized communication to increase revenue and customer satisfaction. Promote video links, microsites, social media sites and more to increase engagement between your organization and your patients.

Insurance Personalize Can Be

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Customer Acquisition

Voice name callout. Name/Photograph of the customer. Location-based personalization like language. CTA to connect to customer care foe more information

Health Tips

Voice name callout. Name/Photograph of the customer in the video call to book appointment. Location-based personalization

Medical Statement

Voice name callout. Name/Photograph of the customer. CTA to connect in case of confusion. Location-based personalization like language etc

Customer Welcome and On-Boarding

Voice name callout. Name/Photograph of the customer. In a video call to book appointment. Location-based personalization. CTA to fins a doctor, view benefits, cost estimation, etc

Customer Registration

Voice name callout. Name/Photograph of the customer. in video, link to redirect to the registration page. Additional discount if registration was done within given dates. Location-based personalization